Helpcenter

Cancel your account

You can easily cancel your subscription online by following these steps:

  1. Log in to your account.
  2. Click on “Account” at the top right of the screen.
  3. Enter and submit your password under “My profile / Subscription”.
  4. Click on the sentence “Cancel supporting CHEEX” which you will find under “Current Subscription“
  5. Fill out the questionnaire.
  6. Check your mailbox: You will receive an email from CHEEX and our payment provider, Epoch, to confirm the cancellation after submitting the questionnaire.

Contact us at hello@getcheex.com if you have any problems with cancellation. We are here to assist you.

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