Cancel your account

You can easily cancel your subscription online by following these steps:

  1. Log in to your account.
  2. Click on “Account” at the top right of the screen.
  3. Enter and submit your password under “My profile / Subscription”.
  4. Click on the sentence “Cancel supporting CHEEX” which you will find under “Current Subscription“
  5. Fill out the questionnaire.
  6. Check your mailbox: You will receive an email from CHEEX and our payment provider, Epoch, to confirm the cancellation after submitting the questionnaire.

Contact us at if you have any problems with cancellation. We are here to assist you.